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Long Term Care Survey
Sun Country Health Region is committed to the delivery of resident-directed and family-centred care throughout all long term care facilities. As part of that commitment, satisfaction surveys will be conducted with long term care residents during October and November 2016. The surveys will ask about satisfaction with communication, care provision, food and mealtime experience, and activities.
We are inviting family members to participate in the Family Experience Survey. The survey will open October 17 and close January 31, 2017. If you do not feel that you are the appropriate family member to be completing the survey, please forward the survey to the most suitable person.
Your responses will be kept confidential and cannot be tracked back to you. If you choose to make comments, they will be provided to the facility in such a way that you cannot be identified. There are no right or wrong answers.
A paper copy of the survey can be sent to you by emailing Deanna.firstname.lastname@example.org It can be dropped off at any regional facility or included with your regular payment.
The survey is also available to complete electronically at; https://www.surveymonkey.com/r/SCHR2016LTCFamilySurvey.
The information collected will be used to evaluate satisfaction and to identify areas for improvement. It will also be forwarded to the Ministry of Health.
Thank you for your participation. Together, we’re better!
Deanna Hoffart RN, BScN
Clinic Lead, Patient Safety and Engagement
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